For the Scent candle orders are processed within 1 to 3 business days of receiving payment.

For the Decorative candles orders are processed within 3 to 10 business days of receiving payment. We will collect your order at the time of purchase, and ship it immediately after being created.

Please contact us by email SCENTREGALE@GMAIL.COM or Whatsapp +971562066856

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.